General Questions

Our system allows you to set up recurring top-ups based on a schedule you define or when your balance drops below a specific threshold. Once activated, your mobile recharge is handled automatically, ensuring you always have credit.

Absolutely. We utilize advanced encryption and security protocols to protect all your payment data. Your privacy and security are our top priorities, ensuring every top up mobile transaction is safe.

Yes, our platform offers extensive customization options. You can choose daily, weekly, monthly, or threshold-based top-ups, and easily adjust the amount and frequency at any time through your account settings.

In the rare event of a failed top-up, our system will notify you immediately via your preferred communication method (email/SMS) and attempt to reprocess the transaction. We also provide clear steps for resolution.